Designed to support therapy— responsibly.
ThroughLine uses AI to help people stay connected to their growth between therapy sessions. We’ve built privacy, safety, and human agency in the design of every feature and every choice, so that technology strengthens the therapeutic process, rather than replaces it.
Our Core Commitments
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Human Agency.
ThroughLine is designed to support reflection and preparation between therapy sessions.
AI insights are meant to assist the process — not replace therapists or human judgment.
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Privacy by Design.
We collect only the information necessary to provide the service and protect user data through strong privacy practices.
Personal data is never used to train external AI models.
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Evidence Informed.
ThroughLine is developed with input from advisors in clinical psychology, responsible AI, and user feedback. New features are reviewed and tested before release.
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Technology for Good.
We're committed to our tech for good approach. Our prompts and product features are designed to encourage reflection, emotional awareness, and personal growth, and guard against harmful outputs and misuse.
If ThroughLine detects language that may indicate suicidal ideation or harm to self or others, the AI pauses the reflection and directs users to crisis resources and will not continue to engage on the topic. Read more on our Find Support page.
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Support Therapy Outcomes. Always.
ThroughLine is built on a foundational belief: therapy works. It is one of the most effective tools available for human wellbeing, and it deserves to be taken seriously. We are not an alternative to therapy or a therapist. Every decision we make asks one question: does this serve the process?
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Momentum is the Goal.
ThroughLine is built on the conviction that consistent engagement between sessions is the difference between therapy that transforms and therapy that merely maintains.
Momentum, not intensity or gamification, is what creates lasting change.