Designed to support therapy— responsibly.

ThroughLine uses AI to help people stay connected to their growth between therapy sessions. We’ve built privacy, safety, and human agency in the design of every feature and every choice, so that technology strengthens the therapeutic process, rather than replaces it.

Our Core Commitments

  • Human Agency.

    ThroughLine is designed to support reflection and preparation between therapy sessions.

    AI insights are meant to assist the process — not replace therapists or human judgment.

  • Privacy by Design.

    We collect only the information necessary to provide the service and protect user data through strong privacy practices.

    Personal data is never used to train external AI models.

  • Technology for Good.

    We’re committed to our tech for good approach. Our prompts and product features are designed to encourage reflection, emotional awareness, and personal growth.

    We actively test and monitor the system to reduce harmful or misleading outputs, and we have strong safety protocols in place.

  • Evidence Informed.

    ThroughLine is developed with input from advisors in clinical psychology, responsible AI, and user feedback. New features are reviewed and tested before release.

  • Support Therapy Outcomes. Always.

    ThroughLine is built on a foundational belief: therapy works.

    It is one of the most effective and important tools available for human wellbeing, and it deserves to be taken seriously. ThroughLine does not position itself as an alternative to therapy or a therapist. The question we ask ourselves about every decision is, “does this serve your process?” If not, then it is reconsidered.

  • Momentum is the Goal.

    ThroughLine is built on the conviction that consistent engagement between sessions is the difference between therapy that transforms and therapy that merely maintains.

    Momentum, not intensity or gamification, is what creates lasting change.